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Privacy Policy

Northwest Pets is Committed To Your Privacy:

Your privacy is incredibly important to us! To better protect your personal information, the following notice explains the data we collect, how it is used, how it is safeguarded and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name, Shipping/Billing Address, Email address, Phone number and Credit Card Information.

Use of Personal Information:

When you place an order with us or register for an account, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you. We do not share your private information with anyone.

Contact Us:

You can contact Northwest Pets with questions through our e-mail (, or by phone (208-939-8119). Phone calls will be answered M-F from 10am-7pm, Sat from 10am-7pm or on Sun from 10am-5pm (Mountain Time). We strive to answer all e-mail inquiries within two business days or less.

Our Commitment To The Security of Your Data:

The security of your personal data is of the utmost importance to Northwest Pets. We will never rent or sell our customers' names, addresses, or e-mail addresses to anyone under any circumstances. Credit card data is encrypted through NCR SecurePay servers and is safeguarded according to industry PCI compliance standards.

We use a thawte SSL Certificate to offer secure communications by encrypting all data to and from this site. thawte has checked and verified our company registration documents, the site's registered domain name, and the authorizing contact at the company according to the strongest identity authentication standard today. Click on the logo below for Northwest Pets' SSL registration information.

This policy updated as of: January 1, 2013

Northwest Pets, Inc