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Our Story

About Us


Best of Treasure Valley Editor's Pick - 2006, Honorable Mention Winner - 2008 through 2011, 2013, 2015.
Pet Product News International Retailer of the Year Award Winner - 2013/2014.

Whether you visit us on the web or in person at one of our retail store locations, we offer you our sincere thanks for shopping with Northwest Pets!

Established in Eagle, Idaho in September 2005, Northwest Pets is the Ultimate Outfitter for Four-Legged Friends™.  As you can see around our website or in our stores, our love for our hairy and huggable Bernese Mountain Dogs Teddy and Willow was the original inspiration for our business.  We grew tired of shopping at big chain pet stores, as we could never seem to find all of the high quality products and knowledgeable help we were looking for under one roof.  Frustration turned into action, and we set off on our own journey to create a one-stop shop for the very best dog, cat and small animal supplies.

You can shop for your pets with confidence at Northwest Pets.  We specialize in filling our stores with unique, high-quality products, including a wide selection of the best commercial pet food available.  Everything we stock must meet the ultimate test of enhancing the lives of your dogs, cats and small animals.  We are constantly on the lookout for exciting new merchandise, with an emphasis on items that are natural, holistic and made in the USA.  At Northwest Pets, we don't have to make wild guesses about what products will keep your pets happy and healthy, because we use the same stuff we sell every day with our own animals!

Since we are more than just an internet warehouse and not impersonal like a national chain, we have face-to-face contact with live customers every day.  Our team of pet professionals is trained to provide you with all of the important details about our products, and can help you navigate in-depth topics like pet nutrition with ease.
  If you are not in Idaho or are too busy to come in to one of our stores, use the facebook link at the bottom of the page to post a question for us or take a minute to check out our NW Pets 411 tab above for product guides, pet care tips, in-store events, and more!

Check back with us often and let us surprise you with valuable product specials and new items that are added to our inventory every week.   If you can't find what you are looking for, give us a call or e-mail us and let us try to find it for you!  And don't forget to join our Ted-e-Club loyalty program to save $5 for every $200 in purchases (web shoppers who establish an account are automatically enrolled at no cost).

Thanks again for visiting our site and our stores,

The Northwest Pets Team

Northwest Pets Contact Information:

Store Hours -

M-F from 10am-7pm
Sat from 10am-7pm
Sun from 10am-5pm

All hours are U.S. Mountain Time

Contact Us -

By standard mail (and for all returns) -

Northwest Pets
3060 E. State Street
Eagle, ID 83616

By phone -


By Fax -


By email -